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About us
Joyetech (Shenzhen) Electronics Co. Ltd and its affiliates (collectively, "Joyetech", "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to Joyetech websites, products, and services that display or provide links to this Policy.

This Privacy Policy explains what information we collect about you, how we may use it and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us. BY USING THIS WEBSITE AND GIVING YOUR INFORMATION TO US, YOU INDICATE YOUR CONSENT TO US COLLECTING AND USING YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY.

What Information We Collect About You
We collect information from you when you register on our site or fill out a form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.

How We Will Use Your Information
All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation, our Terms and Conditions and this Privacy Policy. We may use your personal information:
  • to identify visitors to this website;
  • to promote our products and/or services;
  • to provide the products and/or services you request from us;
  • to communicate with you in the event that any services you have requested are currently unavailable;
  • to carry out market research and analysis your feedback so that we can improve the services we offer;
  • to send periodic emails with occasional company news, updates, related product or service information, etc.

You can tell us not to contact you at any point by e-mailing us on [email protected]

How We Disclose Personal Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How to Control Your Personal Information
If allowed by applicable laws, you have the right to withdraw your consent at any time when we processes your personal information based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal information based on your consent before the withdrawal is made; nor does it affect any information processing based on another justification other than your consent.

How We Protect Your Personal Information
The security of your personal information is important to us. We use appropriate physical, management, and technical measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to this Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

How to Contact Us
If you have any questions or suggestions, please contact [email protected].