HOME > Support > FAQ
  FAQ
Q:  Where to buy the products of Joyetech?
A:  For end users: Now Joyetech doesn’t support retailing sales, if you want to buy our products, kindly please visit www.joyetech.com to know more about our products at first. We have listed many registered distributors on:http://www.joyetech.com/distributors/dis.php.You can select a suitable one for y…
 
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Q:  How to cooperate with Joyetech?
A: If you want to cooperate with Joyetech, please send email to info@joyetech.com with related information( location, target market, products you are interested in, quantity, business type(online-sale or offline-sale) Please notice: 1.We don’t accept drop shipping and we have MOQ limit(usually 100). 2. We have excl…
 
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Q:  Can e-cigs lead a smoking cessation?
A: It is not to be used as a form of nicotine replacement therapy and is not intended for use as a smoking cessation device.
 
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Q:  How to use serial number to check authenticity of your products?
A: There is an anti-false label on the package. The security code needs you to scratch. Then enter your security code here to see whether you bought original Joyetech electronic cigarette or not. http://www.joyetech.com/support/support.php If the product is original, our system will show you the relev…
 
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Q:  What is VV, VW, RVV and RVW mode?
A: VV Mode: VV comes from Variable Voltage, it is to say different vapors are available as the output voltage increasing or decreasing. The higher the voltage is, the larger the output current is, so the heavier the vapor that an atomizer will produce. VW Mode: VW comes from Variable Wattage, it is to say different vapors…
 
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