WARNING: This product contains nicotine. Nicotine is an addictive chemical. Our products are restricted to adults 21+ only.
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Q:  What are the differences between A type and B type atomizer?
A: A type atomizer cover is cone shaped, while B type is cylinder shaped which can hold 2.5ml liquid cartridge.
Q:  The leaking close to the control button will cause the short-circuit of the eGo battery?
A:  No, it won’t because we adopt the conformal coating on the control button
Q:  How to assemble the battery and atomizer?
A: Thread the battery and atomizer together to assemble, do not over tighten, otherwise you will damage the thread.
Q:  Can we vapor while charging the eGo USB battery?
A: Battery can be easily charged with the assorted USB chargers ,at the same time you can enjoy your vapor time!
Q:  Why the LED starts flashing while using the eGo?
A: It means that you have to charge your battery.
Q:  How long does it take to charge the eGo battery?
A:  It takes 3-4 hours to finish the charging.(the charging time differs from the different battery)
Q:  Why do we get a burnt taste of eGo?
A: 1. The cartridge is filled up over 90% full, and because of some kind of mechanics, e-liquid gets in a little harder. Please keep the liquid in the right level. 2. The atomizer is brand new and is completely dry. Please inhale 2-3times without pressing the battery button to let e-liquid get in or drip 2-3 tips liquid on the atomizer head.
Q:  Why your device leaks?
A: 1. When the liquid level goes below 10%, the remaining liquid may leak out. The reason is the tank cartridge use surface tension in its design. 2. Please avoid frequent removal of the tank cartridge. Only remove it when the liquid is depleted or otherwise deemed necessary. The reason for this is that the size of the hole in the tank cartridge can increase with normal wear and tear. This causes leaking and requires a new cartridge at that time. 3. Every user has different smoking habit. With your each time inhaling, the liquid may be not fully atomized which result in leakage. We kindly suggest you’d better push the button 3 to 4 seconds to ensure the liquid is fully atomized while inhaling.
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