WARNING: This product contains nicotine. Nicotine is an addictive chemical. Our products are restricted to adults 21+ only.
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Q:  Why don’t we have any filter in our eGo-T cartridge?
A: Our cartridges have structure innovation, you can use it freely without a filter. Our eGo-T cartridge is the latest Joye tank cartridges without tissues inside.
Q:  How to refill the cartridge?
A: If you are using our dedicated e-liquid bottle, you just need plug the tip of e-liquid bottle into the hole on the bottom of the cartridge and fill e-liquid into cartridge. If the bottle you use doesn’t have a tip, maybe you can use syringe.
Q:  What is an atomizer?
A: An atomizer is the heating element in an electronic cigarette. It’s used to change liquids into vapor. It has tiny filaments similar to the filament in a light bulb. When activated the filament heats up and any liquid in the chamber is changed into vapor. This vapor can then be inhaled and exhaled like the smoke in a traditional cigarette.
Q:  The leaking close to the control button will cause the short-circuit of the eGo-T battery?
A: No, it won’t because we adopt the conformal coating on the control button.
Q:  How to assemble the battery and atomizer?
A: Thread the battery and atomizer together to assemble, do not over tighten, otherwise you will damage the thread.
Q:  he LED starts flashing while using the eGo-T
A:  It means that you have to charge your battery.
Q:  Why do we get a burnt taste of eGo-T?
A: 1. The cartridge is filled up over 90% full, and because of some kind of mechanics, e-liquid gets in a little harder. Please keep the liquid in the right level. 2. The atomizer is brand new and is completely dry. Please inhale 2-3times without pressing the battery button to let e-liquid get in or drip 2-3 tips l…
Q:  Why your device leaks?
A: 1. When the liquid level goes below 10%, the remaining liquid may leak out. The reason is the tank cartridge use surface tension in its design. 2. Please avoid frequent removal of the tank cartridge. Only remove it when the liquid is depleted or otherwise deemed necessary. The reason for this is that the s…
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