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  FAQ
Q:  If I update to 2.1 and finally prefer go back to 1.1, can I do that without operate a Factory reset?
A: Yes, you can switch from 2.1 to 1.1 directly without a factory reset. Simply install version 1.1 through myVapors.
 
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Q:  Do you have a tutorial on how to upload a picture?
A: Firstly, you need to edit the pictures you selected as BMP format. Secondly, upload them to the specific file directory on your computer as the following picture. At last, you can click Vapor Setting on the myVapors and choose the pictures you want as Boot Logo and Screen Saver.
 
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Q:  How to unlock and find out the password?
A: Firstly, connect your eVic Supreme with the myVapors on your computer. Please set the Password in the subsidiary interface, choose ON to turn on the function and OFF to turn it off. When finished, please click to upload setting to the device. If forget the password, users can read the password in this interface, and the initial passwords are 0000.
 
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Q:  eVic Supreme can’t be turned on after uploading. How to solve that?
A: Firstly, you should unload the current MVR software on your computer and then install the latest myVapors software. Here is the link for you: http://www.joyetech.com/support/down_nr.php?id=48&k=1 Secondly, separate the control head from battery tube, keep pressing the button and then connect it (the control head) to you computer, and then upgrade the device to myVapors, maybe your device will be normal.
 
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Q:  Once finished updating, the software asked to unplug the unit so I did. What happened was my LCD now is unreadable, it got power but the screen goes all grainy.
A: The device need to be activated. Kindly please remove the battery, then install it again. When power it on, your device will be OK.
 
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Q:  If I vape while eVic Supreme connects to myVapers software, it will disconnect with computer. How to solve that?
A: eVic Supreme will disconnect with computer while you are vaping, and you just need to plug in the computer again. Then the connection will back to normal.
 
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Q:  If I update to 2.1 and finally prefer go back to 1.1, can I do that without operate a Factory reset?
A: Yes, you can switch from 2.1 to 1.1 directly without a factory reset. Simply install version 1.1 through myVapors.
 
  [more]     
Q:  eVic Supreme can’t be turned on after uploading. How to solve that?
A: Firstly, you should unload the current MVR software on your computer and then install the latest myVapors software. Here is the link for you: http://www.joyetech.com/support/down_nr.php?id=48&k=1 Secondly, separate the control head from battery tube, keep pressing the button and then connect it (the control head) to you computer, and then upgrade the device to myVapors, maybe your device will be normal.
 
  [more]     
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